Cancellations/refunds
If you wish to cancel your tour, please notify Cycling Japan in writing. Once Cycling Japan receives your notice, cancellation will take effect with following cancellation charge.

Days prior to departure / Cancellation Charge
11 days + / no charge
10-5 days / 20% of tour price
4-1 days / 50% of tour price
Departure day / 100% of tour price

Cancellation due to Tour Booking Numbers
Cycling Japan reserves the right to cancel any tour prior to departure in the event that booking number does not reach to minimum to go. In this case, you will be given a full refund of payments you have made to Cycling Japan. You will not be entitled to claim any additional amounts or seek any compensation for any inconvenience which may result from the cancellation.

Insurance Benefit Details
The below is the details for the insurance included in the tour. Please note that the insurance benefit is not enough to cover all your medical expense when it needed. You are strongly recommended to make a contract of travel insurance.
Insurance Benefit Details
Death or permanent disability 3,890,000 yen
Outpatient medical costs 1,500 yen per day
Inpatient medical costs 3,000 yen per day
Personal liability 50,000,000 yen

Travel insurance
The travel insurance is not included in the tour. Full personal travel insurance including accident, illness and travel cancellation is strongly recommended for all of our tours to guard against the unexpected event.

Assumption of Risk
The risk of being involved in an accident is always present in cycling. Although we take every possible step to minimize the risks, you must accept that unexpected events sometimes occur beyond our control due to the nature of the activity and the environment we operate in. Every participant has the right to leave the tour at any time should they decide that the level of difficulty exceeds their ability, and compromises their safety.